Skeleton page not working

20 votes

The skeleton page is not working. I get the following statement "A rendering error occurred: Cannot read properties of null (reading 'getAttribute')". My Javascript is value, I verified.

Done Bug report Suggested by: Katherine (29 Apr, '22) • Upvoted: 19 Nov, '23 • Comments: 10

Comments: 10

18 Mar, '21
Manager AO SR Admin Merged
Dear Tasimbanashe, thank you for your feedback. I just solved a very similar issue for another user. It turned out the Javascript was not enabled on his device. Without javascript, you may also experience issues with Facebook and Youtube. To check if javascript is enabled, go to https://www.cyscape.com/showbrow.asp and check if "Javascript" (property) is set to "True" (value). If javascript is blocked by default on your browser, you might be able to fix that using this guide. https://browserhow.com/how-to-block-or-enable-javascript-on-chrome-android/ If Javascript is not the issue, please contact us at info@aofoundation.org Best regards, Lars
Click to enlarge

13 Apr, '22
Hugo Bustamante Merged
No se puede visualizar las imágenes de AO surgery. Ninguna. He probado con los permisos de Java pero problema persiste. Solicito su ayuda. Gracias.
Atte. Un miembro AO
16 Apr, '22
Julio César José Espinoza Morales Merged
App doesn't work Surgery Reference
29 Apr, '22
Manager AO SR Admin
Dear Katherine, Thank you so much for your feedback. We are currently testing a updated OS for our content management system (Sitecore) where this bug should no longer be present. As soon as the testing is completed (1-2 weeks), we will switch. As a workaround, you can use our test version https://surgeryreferencenew.aofoundation.org/ (this URL will stop working as soon as we do the switch). Best regards, Lars
29 Apr, '22
Manager AO SR Admin
"App doesn't work" (suggested by Julio César José Espinoza Morales on 2022-04-16), including upvotes (1) and comments (0), was merged into this suggestion.
29 Apr, '22
Manager AO SR Admin
"No se puede visualizar las imágenes de AO surgery" (suggested by Hugo Bustamante on 2022-04-13), including upvotes (1) and comments (0), was merged into this suggestion.
29 Apr, '22
Manager AO SR Admin
"BUENOS DIAS LA PAGINA NO FUNCIONA NI EN DISPOSITIVOS ANDROID NI APPLE, TUVE QUE ENTRAR DESDE UNA COM" (suggested by DR IRISSON TYO on 2021-02-12), including upvotes (1) and comments (0), was merged into this suggestion.
29 Apr, '22
Manager AO SR Admin
"image problem inside the app" (suggested by Abel on 2022-03-07), including upvotes (1) and comments (0), was merged into this suggestion.
29 Apr, '22
Manager AO SR Admin
"No carga imágenes ni videos" (suggested by Angel on 2022-03-13), including upvotes (1) and comments (0), was merged into this suggestion.
31 Oct, '22
Elena Spadini Admin
"AO surgery reference not working properly (skeleton page)" (suggested by Tasimbanashe Masamha on 2021-01-27), including upvotes (1) and comments (1), was merged into this suggestion.